FAQ's
PRODUCTS
Which products are best for weight loss?
The Formula 1 meal replacement shake is the Herbalife’s flagship for weight loss. The award-winning shakes are designed to replace your normal breakfast and lunch/dinner and contain a unique blend of carbohydrates, protein and essential vitamins and minerals making them a complete healthy meal. The various supplements are used hand in hand with the shakes to help you reach your goals and give you everything you need to lose weight responsibly. Please get in touch with our team if you would like some guidance on which products are the most suitable for you based on your goals.
Is Herbalife a ‘shake diet’?
The simple answer is NO. A lot of people think that using Herbalife is just about drinking shakes and not eating real food. This is not true. The shakes and other products are there to give your body all the essential nutrients to aid weight loss and keep you healthy in a convenient way. Nevertheless, you still need to eat healthy food along with your products in the form of lunches, dinners or snacks. It’s all about balance and with Herbalife, we make sure to find it. On top of everything, you can cook with a lot of our products too so there is no need to be afraid.
I want more energy. Which products should I use?
We highly recommend the Herbalife 'Healthy Breakfast' which is used as a weight-maintenance plan or simply as an alternative to your normal breakfast that will help boost energy levels, set you up for the day and keep your weight in check! Simply replace your normal breakfast with a shake, thermo tea and aloe and eat a nutritionally balanced lunch and dinner. Please get in touch with our team for a personalised plan!
I’m gluten intolerant, can I use Herbalife?
Over the past years, Herbalife has introduced many gluten-free products, including the new generation of Formula 1 shakes or Tri Blend Select! Have a look at our Gluten-free collection page. Please get in touch with our team to give you guidance on which products are the most suitable for you based on your dietary requirements.
How do I prepare my Formula 1 shake?
Mix 2x scoops of Formula 1 with 250ml of low-fat milk or a milk alternative for example light soy/almond milk. Even better, use 2 scoops of the Protein Drink Mix with 350 - 450ml of water instead of milk for more protein and less sugar. We recommend using a blender or you can use a shaker. Feel free to add ice, fresh fruit or frozen berries to make a delicious smoothie!
Is Herbalife vegan or vegetarian?
Herbalife has spent a lot of time on the innovation of new vegan and vegetarian products. All new Formula 1 shakes are now vegan along with many other products from our vegan range. Please get in touch with our team to give you guidance on which products are the most suitable for you based on your dietary requirements.
Are Herbalife products suitable if I’m pregnant?
Pregnancy is one of the most extraordinary processes our body undergoes and optimum nutrition is important to maintain your health during this precious time. While most adults can safely use Herbalife, with no side effects some of the products are not recommended while pregnant and breastfeeding. These include products that contain caffeine and certain herbs. If you need further assistance with selecting the right products for you, simply get in touch with our team.
How long will the Formula 1 shake last?
There are 21 servings in a canister of Formula 1. When used to aid weight loss, one canister of F1 will last just under 2 weeks.
Can I use Herbalife if I’m diabetic?
If you have been diagnosed with a specific condition or are taking prescribed medication, we advise you to have a chat with your health care provider before making significant changes in your diet. We can supply product labels with all nutritional information if this is required.
How long should I use the products for?
Trust us once you start Herbalife, it will probably become part of your everyday! There are so many products to choose from that will help in all areas of wellness that you will always have something to try. Your breakfast shake should become part of your daily routine.
What support will I get when I become a customer?
We are not just a healthy supplement distributor. We help people get health and body results with Herbalife! We understand that not everyone will know straight away all the answers to getting in shape quick. That’s why we give all our customers a 24/7 coaching support with all our products so you never feel like you don’t know what to do! We help you anywhere from using the products the right way and what to eat with them to what workout to do with your program.
DELIVERY
Where are the products shipped from?
We supply products directly from the Herbalife official warehouse. The warehouse is situated in Birmingham and supplies the whole of United Kingdom.
What courier company do you use?
The Herbalife warehouse uses DPD, please remember to include your mobile number with your order so they can give you delivery updates via SMS.
How long will be delivery take?
Delivery takes between 2-3 business days.
How much does shipping cost?
The cost of Standard shipping is £5.99. We offer FREE shipping on all orders over £80. The shipping cost is automatically deducted at the checkout.
What countries do you ship to?
We ship Herbalife products to the whole UK (England, Scotland, Wales and Northern Ireland). If you are abroad and would like to purchase Herbalife products please get in touch with our team.